Pakistan Post Launches WhatsApp Helplines to Address Complaints

In an attempt to fast-track the complaint redressal process, Pakistan Post has introduced special Whatsapp numbers which the citizens can use to reach senior officials directly.

According to a notification issued by the Ministry for Communications and Postal Services, the initiative has been launched at the directives of Minister Murad Saeed and DG Pakistan Post Office Department.


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The WhatsApp numbers of all Postmaster Generals have been uploaded on both the website of the Ministry of Postal Services and the Smartphone application of Pakistan Post.

Here are the WhatsApp contacts of all the Postmaster Generals.

FC, AJK, GB circle, Islamabad: 0302-5328938

Northern Punjab circle, Rawalpindi: 0314-5688322

Khyber Pakhtunkhwa circle, Peshawar: 0333-9105909

Central Punjab circle, Lahore: 0348-1692490

Southern Punjab circle, Multan: 0311-5602300

Northern Sindh circle, Hyderabad: 0321-3522136

Metropolitan circle, Karachi: 0318-8801662

Balochistan circle, Quetta: 0333-7940774

Directorate General, Pakistan Post Headquarters, Islamabad: 03334850762

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